Doctolib incident

Phone assistant is not available for users in the old infrastructure

Minor Resolved View vendor source →

Doctolib experienced a minor incident on June 23, 2026 affecting Phone assistant, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 12:58 PM UTC
Resolved
Jun 23, 2026, 01:07 PM UTC
Duration
8m
Detected by Pingoru
Jun 23, 2026, 12:58 PM UTC

Affected components

Phone assistant

Update timeline

  1. monitoring Jun 23, 2026, 12:58 PM UTC

    Performance has returned to normal for the following component. There is no longer any user impact. We are monitoring to ensure continued stability. — Your Doctolib Team

  2. resolved Jun 23, 2026, 01:07 PM UTC

    The performance incident affecting the following component has been fully resolved: All services are stable and operating normally. We apologize for the inconvenience and thank you for your patience. — Your Doctolib Team