Doctolib experienced a minor incident on May 29, 2026 affecting Phone assistant and Clinical software, lasting 22h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Phone assistantClinical software
Update timeline
- identified May 29, 2026, 03:11 PM UTC
We are investigating a performance issue affecting the following components. Some users may experience slower response times or intermittent instability. We understand how important reliability is in your daily practice and are working with high priority. — Your Doctolib Team
- identified May 29, 2026, 03:23 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 29, 2026, 03:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 30, 2026, 01:43 PM UTC
This incident has been resolved.