Doctolib incident

Components impacted: Consultation Assistant

Minor Resolved View vendor source →
Started
May 05, 2026, 07:57 AM UTC
Resolved
May 05, 2026, 08:59 AM UTC
Duration
1h 1m
Detected by Pingoru
May 05, 2026, 07:57 AM UTC

Affected components

Clinical software

Update timeline

  1. identified May 05, 2026, 07:57 AM UTC

    We are investigating a performance issue affecting the following components. Some users may experience slower response times or intermittent instability. We understand how important reliability is in your daily practice and are working with high priority. — Your Doctolib Team

  2. identified May 05, 2026, 08:13 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified May 05, 2026, 08:26 AM UTC

    Work continues to improve performance of the following component. Stabilization efforts are ongoing. — Your Doctolib Team

  4. identified May 05, 2026, 08:43 AM UTC

    Work continues to improve performance of the following component. Stabilization efforts are ongoing. — Your Doctolib Team

  5. resolved May 05, 2026, 08:59 AM UTC

    The performance incident affecting the following component has been fully resolved. All services are stable and operating normally. We apologize for the inconvenience and thank you for your patience. — Your Doctolib Team

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