Doctolib experienced a minor incident on May 5, 2026 affecting Clinical software, lasting 1h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 05, 2026, 07:57 AM UTC
We are investigating a performance issue affecting the following components. Some users may experience slower response times or intermittent instability. We understand how important reliability is in your daily practice and are working with high priority. — Your Doctolib Team
- identified May 05, 2026, 08:13 AM UTC
We are continuing to work on a fix for this issue.
- identified May 05, 2026, 08:26 AM UTC
Work continues to improve performance of the following component. Stabilization efforts are ongoing. — Your Doctolib Team
- identified May 05, 2026, 08:43 AM UTC
Work continues to improve performance of the following component. Stabilization efforts are ongoing. — Your Doctolib Team
- resolved May 05, 2026, 08:59 AM UTC
The performance incident affecting the following component has been fully resolved. All services are stable and operating normally. We apologize for the inconvenience and thank you for your patience. — Your Doctolib Team