Doctolib incident

Log in issues

Resolved after 2 hours 53 minutes, on October 18, 2023.

monitoring Oct 18, 2023, 04:12 PM UTC

We have identified a fix, the issue should be fixed in the next 2 hours. We apologize for any inconvenience caused.

Started
Oct 18, 2023, 02:35 PM UTC
Resolved
Oct 18, 2023, 05:29 PM UTC
Duration
2h 53m
Detected by Pingoru
Oct 18, 2023, 02:35 PM UTC

Update timeline

  1. identified Oct 18, 2023, 02:35 PM UTC

    We experienced a brief disruption in our services starting around 15:25. While the main issue has been resolved as of 15:38, a few users might still face some hardships to connect to Doctolib. We anticipate a full return to normalcy within the next 60 minutes. Thank you for your patience and understanding. We apologize for any inconvenience caused.

  2. identified Oct 18, 2023, 02:36 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Oct 18, 2023, 03:40 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Oct 18, 2023, 04:12 PM UTC

    We have identified a fix, the issue should be fixed in the next 2 hours. We apologize for any inconvenience caused.

  5. resolved Oct 18, 2023, 05:29 PM UTC

    This incident has been resolved.

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