DeepL Outage History
DeepL is up right nowPingoru has recorded 75 incidents for DeepL: 75 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 15 | 154 of 720 (21%) |
| May 2026 | 8 | 10 of 744 (1%) |
| June 2026 | 7 | 31 of 720 (4%) |
| July 2026 | 4 | 5 of 744 (1%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 579 (0%) |
Incidents, newest first
Minor December 10, 2025 Elevated Error Rate for Glossaries 12m DeepL Pro - Glossaries (Glossaries Pro), DeepL Pro - API (EU) (API (EU) Pro)
Started Dec 10, 2025, 09:42 AM UTC· resolved Dec 10, 2025, 09:55 AM UTC
- identified Dec 10, 2025, 09:42 AM UTC
We're currently seeing issues affecting part of our system. Our team is investigating and working to understand the scope and cause. We’ll share updates as we learn more.
- resolved Dec 10, 2025, 09:55 AM UTC
The issue has been resolved and systems are operating normally again. We appreciate your patience and apologize for the interruption. A full review is underway to help prevent this from happening again.
Minor December 9, 2025 Voice API unavailable 5m DeepL Pro - API (EU) (API (EU) Pro)
Started Dec 09, 2025, 04:33 PM UTC· resolved Dec 09, 2025, 04:38 PM UTC
- identified Dec 09, 2025, 04:33 PM UTC
We're currently seeing issues affecting part of our system. Our team is investigating and working to understand the scope and cause. We’ll share updates as we learn more.
- resolved Dec 09, 2025, 04:38 PM UTC
The issue has been resolved and affected components are now operating normally. Thank you for your patience while we worked to restore service.
Minor December 8, 2025 Voice for Conversations - Partial Outage 15m DeepL Pro - Voice for Conversations (Voice for Conversations)
Started Dec 08, 2025, 02:30 PM UTC· resolved Dec 08, 2025, 02:45 PM UTC
- identified Dec 08, 2025, 02:30 PM UTC
We are currently experiencing a service outage affecting the DeepL Voice application. Our engineering team has identified the root cause as a misconfigured deployment introduced during a recent update. To restore service as quickly as possible, the team is currently reverting the faulty...
- resolved Dec 08, 2025, 02:45 PM UTC
We completed the rollback. All functionality is restored.
Minor December 2, 2025 Elevated error rates for DeepL Free Translate 24m DeepL Free - Translate (Translate Free), DeepL Web (Web)
Started Dec 02, 2025, 04:00 PM UTC· resolved Dec 02, 2025, 04:24 PM UTC
- identified Dec 02, 2025, 04:00 PM UTC
We're currently seeing elevated error rates for DeepL Free translations. Our team is investigating and working to understand the scope and cause. We’ll share updates as we learn more.
- resolved Dec 02, 2025, 04:24 PM UTC
A fix has been rolled out. Error rates have declined to pre-incident levels.
Minor December 2, 2025 Degraded performance on /v2/Translate – DeepL Pro - Translate (Translate Pro), DeepL Pro - API (EU) (API (EU) Pro)
Started Dec 02, 2025, 03:22 PM UTC· resolved Dec 02, 2025, 03:22 PM UTC
- resolved Dec 02, 2025, 03:22 PM UTC
We have deployed a fix and all errors are resolved.
Minor November 26, 2025 DeepL Browser extension issues 5h DeepL Apps (Apps)
Started Nov 26, 2025, 10:42 AM UTC· resolved Nov 26, 2025, 03:42 PM UTC
- investigating Nov 26, 2025, 10:42 AM UTC
We are investigating an issue with our browser extension custom integration for Gmail that affects Chrome and Edge. The toolbar that allows translations of received email may not appear, or an error may occur when using it. The full page translation feature can be used instead for accounts where...
- resolved Nov 26, 2025, 03:42 PM UTC
The investigation found that changes in the HTML structure of Gmail affected the browser extension's ability to extract the text required for translation, leading to an error. An update to the browser extension has been made in the next release and submitted to the Chrome, Edge and Firefox...
Minor November 20, 2025 Partner page portal and link to download deepl apps unavailable 2h 10m
Started Nov 20, 2025, 12:39 PM UTC· resolved Nov 20, 2025, 02:50 PM UTC
- investigating Nov 20, 2025, 12:39 PM UTC
Our partner marketplace (https://marketplace.deepl-partners.com/) is currently unavailable due to an outage at a third-party vendor. DeepL systems, are operating normally and we are awaiting further updates from the vendor. As a...
- resolved Nov 20, 2025, 02:50 PM UTC
The upstream provider has restored service, and https://marketplace.deepl-partners.com/ is now fully reachable again.
Minor November 18, 2025 Partial Outage - Increased Errors affecting login 2h 15m DeepL Free - API (EU) (API (EU) Free), DeepL Free - Translate (Translate Free), DeepL Pro - Translate (Translate Pro), Accounts & Login (Accounts & Login)
Started Nov 18, 2025, 12:10 PM UTC· resolved Nov 18, 2025, 02:26 PM UTC
- identified Nov 18, 2025, 12:10 PM UTC
We're currently seeing issues affecting part of our system. Our team is investigating and working to understand the scope and cause. We’ll share updates as we learn more.
- investigating Nov 18, 2025, 12:29 PM UTC
We are currently experiencing an issue that may affect login functionality for some users. Some of our services are encountering a problem, which could lead to errors when attempting to log in. We recommend retrying your login attempts if you experience any issues, as this may resolve the problem....
- investigating Nov 18, 2025, 02:08 PM UTC
We are pleased to report that we have implemented a workaround to mitigate the ongoing issues with one of our providers. We anticipate that login functionality should be fully restored and operational within approximately 30 minutes. We appreciate your patience and understanding as we...
- resolved Nov 18, 2025, 02:26 PM UTC
The issue has been resolved and affected components are now operating normally. Thank you for your patience while we worked to restore service.
Minor November 12, 2025 Pro API EU - 500 errors 1d 4h DeepL Pro - API (EU) (API (EU) Pro)
Started Nov 12, 2025, 12:12 PM UTC· resolved Nov 13, 2025, 04:48 PM UTC
- investigating Nov 12, 2025, 12:12 PM UTC
We’re seeing increased API error rates resulting in intermittent 5xx responses. Our teams are investigating. Some requests may fail or time out.
- investigating Nov 12, 2025, 12:46 PM UTC
We are continuing to investigate elevated API server errors (HTTP 5xx). We’re isolating workloads to pinpoint the source.
- investigating Nov 12, 2025, 01:10 PM UTC
We are continuing to investigate elevated API server errors (HTTP 5xx). We have deployed workload isolation changes to narrow down the cause and reduce impact.
- investigating Nov 12, 2025, 07:27 PM UTC
We’re continuing to investigate the root cause while closely monitoring error rates. We’re seeing a reduction in intermittent API 5xx errors.
- investigating Nov 13, 2025, 10:20 AM UTC
We’re continuing to investigate the underlying cause of intermittent API 5xx errors. We have implemented multiple mitigations to limit impact and improve stability.
- resolved Nov 13, 2025, 04:48 PM UTC
After implementing multiple mitigations, error rates have returned to pre‑incident levels and request success rates are back to normal. We’re continuing to monitor closely. If you continue to experience issues, please reach out to Support. We’ll provide a root cause and follow‑up actions in a...