Degraded performance on /v2/Translate
Affected: DeepL Pro - Translate (Translate Pro)DeepL Pro - API (EU) (API (EU) Pro)
Timeline · 1 update
- resolved Dec 02, 2025, 03:22 PM UTC
We have deployed a fix and all errors are resolved.
DeepL Outage History
DeepL is up right nowDeepL had 55 outages in the last 2 years totaling 38h 1m of downtime — averaging 2.3 incidents per month.
There were 55 DeepL outages since November 12, 2025 totaling 38h 1m of downtime. Each is summarised below — incident details, duration, and resolution information.
DeepL Browser extension issues
Affected: DeepL Apps (Apps)
Timeline · 2 updates
- investigating Nov 26, 2025, 10:42 AM UTC
We are investigating an issue with our browser extension custom integration for Gmail that affects Chrome and Edge. The toolbar that allows translations of received email may not appear, or an error may occur when using it. The full page translation feature can be used instead for accounts where...
- resolved Nov 26, 2025, 03:42 PM UTC
The investigation found that changes in the HTML structure of Gmail affected the browser extension's ability to extract the text required for translation, leading to an error. An update to the browser extension has been made in the next release and submitted to the Chrome, Edge and Firefox...
Partner page portal and link to download deepl apps unavailable
Timeline · 2 updates
- investigating Nov 20, 2025, 12:39 PM UTC
Our partner marketplace ( https://marketplace.deepl-partners.com/ ) is currently unavailable due to an outage at a third-party vendor. DeepL systems, are operating normally and we are awaiting further updates from the vendor. As a...
- resolved Nov 20, 2025, 02:50 PM UTC
The upstream provider has restored service, and https://marketplace.deepl-partners.com/ is now fully reachable again.
Partial Outage - Increased Errors affecting login
Affected: DeepL Free - API (EU) (API (EU) Free)DeepL Free - Translate (Translate Free)DeepL Pro - Translate (Translate Pro)Accounts & Login (Accounts & Login)
Timeline · 4 updates
- identified Nov 18, 2025, 12:10 PM UTC
We're currently seeing issues affecting part of our system. Our team is investigating and working to understand the scope and cause. We’ll share updates as we learn more.
- investigating Nov 18, 2025, 12:29 PM UTC
We are currently experiencing an issue that may affect login functionality for some users. Some of our services are encountering a problem, which could lead to errors when attempting to log in. We recommend retrying your login attempts if you experience any issues, as this may resolve the problem....
- investigating Nov 18, 2025, 02:08 PM UTC
We are pleased to report that we have implemented a workaround to mitigate the ongoing issues with one of our providers. We anticipate that login functionality should be fully restored and operational within approximately 30 minutes. We appreciate your patience and understanding as we...
- resolved Nov 18, 2025, 02:26 PM UTC
The issue has been resolved and affected components are now operating normally. Thank you for your patience while we worked to restore service.
Pro API EU - 500 errors
Affected: DeepL Pro - API (EU) (API (EU) Pro)
Timeline · 6 updates
- investigating Nov 12, 2025, 12:12 PM UTC
We’re seeing increased API error rates resulting in intermittent 5xx responses. Our teams are investigating. Some requests may fail or time out.
- investigating Nov 12, 2025, 12:46 PM UTC
We are continuing to investigate elevated API server errors (HTTP 5xx). We’re isolating workloads to pinpoint the source.
- investigating Nov 12, 2025, 01:10 PM UTC
We are continuing to investigate elevated API server errors (HTTP 5xx). We have deployed workload isolation changes to narrow down the cause and reduce impact.
- investigating Nov 12, 2025, 07:27 PM UTC
We’re continuing to investigate the root cause while closely monitoring error rates. We’re seeing a reduction in intermittent API 5xx errors.
- investigating Nov 13, 2025, 10:20 AM UTC
We’re continuing to investigate the underlying cause of intermittent API 5xx errors. We have implemented multiple mitigations to limit impact and improve stability.
- resolved Nov 13, 2025, 04:48 PM UTC
After implementing multiple mitigations, error rates have returned to pre‑incident levels and request success rates are back to normal. We’re continuing to monitor closely. If you continue to experience issues, please reach out to Support. We’ll provide a root cause and follow‑up actions in a...