DeepL incident

Usage Analytics Temporarily Unavailable

Minor Resolved View vendor source →
Started
Apr 07, 2026, 04:14 PM UTC
Resolved
Apr 13, 2026, 11:01 AM UTC
Duration
5d 18h
Detected by Pingoru
Apr 07, 2026, 04:14 PM UTC

Update timeline

  1. investigating Apr 07, 2026, 04:14 PM UTC

    Since March 30, we’ve been experiencing an issue with usage data. The Analytics tab has been temporarily disabled while we work on a fix. Your billing is not affected. Contact Support if you need access to your usage data.

  2. investigating Apr 10, 2026, 03:48 PM UTC

    We’ve identified the root cause of the issue affecting Usage Analytics and have taken corrective action, including reprocessing historical usage data to ensure accuracy. We are currently running a new backfill of usage data. Due to the volume of data involved, this process will take up to...

  3. resolved Apr 13, 2026, 11:01 AM UTC

    The issue has been resolved and the Analytics tab is now fully operational. Historical usage data has been successfully reprocessed and checked for accuracy.

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