DeepL experienced a minor incident on April 7, 2026, lasting 5d 18h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 07, 2026, 04:14 PM UTC
Since March 30, we’ve been experiencing an issue with usage data. The Analytics tab has been temporarily disabled while we work on a fix. Your billing is not affected. Contact Support if you need access to your usage data.
- investigating Apr 10, 2026, 03:48 PM UTC
We’ve identified the root cause of the issue affecting Usage Analytics and have taken corrective action, including reprocessing historical usage data to ensure accuracy. We are currently running a new backfill of usage data. Due to the volume of data involved, this process will take up to...
- resolved Apr 13, 2026, 11:01 AM UTC
The issue has been resolved and the Analytics tab is now fully operational. Historical usage data has been successfully reprocessed and checked for accuracy.