DeepL incident

User Sessions - Degraded Performance

Minor Resolved View vendor source →
Started
Apr 03, 2026, 07:26 AM UTC
Resolved
Apr 03, 2026, 03:40 PM UTC
Duration
8h 13m
Detected by Pingoru
Apr 03, 2026, 07:26 AM UTC

Affected components

Accounts & Login (Accounts & Login)

Update timeline

  1. investigating Apr 03, 2026, 07:26 AM UTC

    Some users may have experienced premature logouts recently. We have identified the issue and currently investigating the root cause of the problem .

  2. investigating Apr 03, 2026, 08:30 AM UTC

    We have identified and resolved the issue causing sessions to terminate prematurely after 3–5 minutes. Please note: affected users will experience one final logout before the fix takes effect and session durations return to normal. We are keeping the...

  3. resolved Apr 03, 2026, 03:40 PM UTC

    The issue causing premature session terminations has been fully resolved. Session durations have returned to normal and no further logouts are expected.

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