DeepL experienced a minor incident on April 3, 2026 affecting Accounts & Login (Accounts & Login), lasting 8h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Accounts & Login (Accounts & Login)
Update timeline
- investigating Apr 03, 2026, 07:26 AM UTC
Some users may have experienced premature logouts recently. We have identified the issue and currently investigating the root cause of the problem .
- investigating Apr 03, 2026, 08:30 AM UTC
We have identified and resolved the issue causing sessions to terminate prematurely after 3–5 minutes. Please note: affected users will experience one final logout before the fix takes effect and session durations return to normal. We are keeping the...
- resolved Apr 03, 2026, 03:40 PM UTC
The issue causing premature session terminations has been fully resolved. Session durations have returned to normal and no further logouts are expected.