Resolved on April 9, 2026, affecting DeepL Free - Document Translation (Document Translation Free) and DeepL Pro - Translate (Translate Pro) and 1 more.
A routine change in the account management caused users to be logged out and being unable to log back in.
Affected components
DeepL Free - Document Translation (Document Translation Free)DeepL Pro - Translate (Translate Pro)DeepL Pro - Glossaries (Glossaries Pro)DeepL Pro - API (EU) (API (EU) Pro)DeepL Pro - Document Translation (Document Translation Pro)DeepL Pro - Write (Write Pro)DeepL Free - Write (Write Free)DeepL Pro - Voice for Conversations (Voice for Conversations)DeepL Pro - Voice for Meetings (Voice for Meetings)DeepL Pro - API (US) (API (US) Pro)
Update timeline
- resolved Apr 09, 2026, 09:31 AM UTC
A routine change in the account management caused users to be logged out and being unable to log back in.
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