Resolved after 2 hours 22 minutes, affecting Platform (DeepL Web), on June 4, 2026.
This issue is resolved — the rollback completed successfully. Only API plan checkout on DeepL Web was affected, between approximately 14:00 UTC and 16:45 UTC. We apologise for the disruption.
Affected components
Update timeline
- identified Jun 04, 2026, 02:42 PM UTC
We are investigating reports of some users being unable to complete checkout on DeepL Web. The issue appears to be address-dependent and began around 14:00 UTC. Our team is actively investigating.
- investigating Jun 04, 2026, 03:39 PM UTC
We have identified the cause and are rolling back the change. Only API plan checkout on DeepL Web was affected.
- resolved Jun 04, 2026, 05:05 PM UTC
This issue is resolved — the rollback completed successfully. Only API plan checkout on DeepL Web was affected, between approximately 14:00 UTC and 16:45 UTC. We apologise for the disruption.
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