DeepL incident

Checkout failures affecting some users — DeepL Web

Minor Resolved View vendor source →

DeepL experienced a minor incident on June 4, 2026 affecting DeepL Web (Web), lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 02:42 PM UTC
Resolved
Jun 04, 2026, 05:05 PM UTC
Duration
2h 22m
Detected by Pingoru
Jun 04, 2026, 02:42 PM UTC

Affected components

DeepL Web (Web)

Update timeline

  1. identified Jun 04, 2026, 02:42 PM UTC

    We are investigating reports of some users being unable to complete checkout on DeepL Web . The issue appears to be address-dependent and began around 14:00 UTC. Our team is actively investigating.

  2. investigating Jun 04, 2026, 03:39 PM UTC

    We have identified the cause and are rolling back the change. Only API plan checkout on DeepL Web was affected.

  3. resolved Jun 04, 2026, 05:05 PM UTC

    This issue is resolved — the rollback completed successfully. Only API plan checkout on DeepL Web was affected, between approximately 14:00 UTC and 16:45 UTC. We apologise for the disruption.