DeepL incident

Elevated error rates on Free product traffic

Resolved after 2 hours 8 minutes, affecting Products (DeepL Free - Translate) and Products (DeepL Pro - Translate) and 1 more, on November 10, 2026.

investigating Nov 10, 2026, 10:04 AM UTC

Our monitoring has alerted us to an increase in error rates on our Free product. This appears to be affecting roughly 10% of free traffic. We're currently investigating and working on a fix.

Started
Nov 10, 2026, 10:04 AM UTC
Resolved
Nov 10, 2026, 12:13 PM UTC
Duration
2h 8m
Detected by Pingoru
Nov 10, 2026, 10:04 AM UTC

Affected components

Products (DeepL Free - Translate)Products (DeepL Pro - Translate)Products (DeepL Pro - Glossaries)Products (DeepL Pro - Write)Products (DeepL Free - Write)

Update timeline

  1. investigating Nov 10, 2026, 10:04 AM UTC

    Our monitoring has alerted us to an increase in error rates on our Free product. This appears to be affecting roughly 10% of free traffic. We're currently investigating and working on a fix.

  2. resolved Nov 10, 2026, 12:13 PM UTC

    Error rates have recovered and regular service has been restored.

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