DeepL incident

Degraded Performance in Voice Services

Resolved after 2 hours 5 minutes, affecting Products (DeepL Pro - Voice for Conversations) and Products (DeepL Pro - Voice for Meetings), on June 1, 2026.

investigating Jun 01, 2026, 10:01 AM UTC

We have implemented a mitigation for an issue affecting our internal voice services. We are actively monitoring the environment and continuing a deep-dive investigation to ensure the root cause is fully addressed. We will provide a final update once we have confirmed complete stability. Customers could have experience degraded performance from 8:37 CEST (6:37 UTC).

Started
Jun 01, 2026, 10:01 AM UTC
Resolved
Jun 01, 2026, 12:07 PM UTC
Duration
2h 5m
Detected by Pingoru
Jun 01, 2026, 10:01 AM UTC

Affected components

Products (DeepL Pro - Voice for Conversations)Products (DeepL Pro - Voice for Meetings)

Update timeline

  1. investigating Jun 01, 2026, 10:01 AM UTC

    We have implemented a mitigation for an issue affecting our internal voice services. We are actively monitoring the environment and continuing a deep-dive investigation to ensure the root cause is fully addressed. We will provide a final update once we have confirmed complete stability. Customers could have experience degraded performance from 8:37 CEST (6:37 UTC).

  2. resolved Jun 01, 2026, 12:07 PM UTC

    We identified the root cause of the issue. Investigating possible solutions.

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