Decagon incident

Investigating Elevated Errors For Duet Scheduled Tasks

Resolved after 14 minutes, affecting US Deployment Region ([US] Decagon Admin Portal) and EU Deployment Region ([EU] Decagon Admin Portal) and 1 more, on August 27, 2026.

resolved Aug 27, 2026, 08:36 PM UTC

The issue affecting Duet scheduled runs has been resolved. We’ll continue to monitor and will provide a preliminary post-incident review upon request within 48hrs. Thank you for your patience and understanding.

Started
Aug 27, 2026, 08:22 PM UTC
Resolved
Aug 27, 2026, 08:36 PM UTC
Duration
14m
Detected by Pingoru
Aug 27, 2026, 08:22 PM UTC

Affected components

US Deployment Region ([US] Decagon Admin Portal)EU Deployment Region ([EU] Decagon Admin Portal)EU Deployment Region ([EU] Decagon Admin Portal)

Update timeline

  1. investigating Aug 27, 2026, 08:22 PM UTC

    We're currently investigating an issue causing elevated errors affecting Duet scheduled tasks. Our team is actively working to identify the cause and restore full service. We'll provide another update within 30 minutes.

  2. resolved Aug 27, 2026, 08:36 PM UTC

    The issue affecting Duet scheduled runs has been resolved. We’ll continue to monitor and will provide a preliminary post-incident review upon request within 48hrs. Thank you for your patience and understanding.

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