Decagon experienced a minor incident on September 18, 2026 affecting US Deployment Region ([US] Decagon Admin Portal) and EU Deployment Region ([EU] Decagon Admin Portal), lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
US Deployment Region ([US] Decagon Admin Portal)EU Deployment Region ([EU] Decagon Admin Portal)
Update timeline
- investigating Sep 18, 2026, 10:39 PM UTC
We’re currently investigating reports of an issue affecting US and EU Decagon Admin Portals. Our team is working to identify the cause and will provide an update shortly.
- investigating Sep 18, 2026, 10:54 PM UTC
We’re currently investigating reports of an issue affecting US and EU Decagon Admin Portals. Our team is working to identify the cause and will provide an update shortly.
- resolved Sep 18, 2026, 10:59 PM UTC
We are seeing recovery and are continuing to monitor.