Datto incident

Datto Endpoint Backup for PC - US Region Cloud Siris 279760 - Degraded Backup Functionality

Ongoing since 02:39 PM UTC, affecting Backup.

investigating Nov 05, 2026, 02:39 PM UTC

We are aware of a problem where Datto Endpoint Backup for PC assets paired with Cloud Siris 279760 may experience degraded backup functionality. The Kaseya Engineering Team is investigating the issue and working towards a resolution. If you need any assistance, please contact our support team for assistance through the Kaseya Support Portal. To receive notifications about future maintenance events and service updates, subscribe to the Kaseya Status Page.

Started
Nov 05, 2026, 02:39 PM UTC
Resolved
Ongoing
Duration
● 2h 10m
Detected by Pingoru
Nov 05, 2026, 02:39 PM UTC

Affected components

Backup

Update timeline

  1. investigating Nov 05, 2026, 02:39 PM UTC

    We are aware of a problem where Datto Endpoint Backup for PC assets paired with Cloud Siris 279760 may experience degraded backup functionality. The Kaseya Engineering Team is investigating the issue and working towards a resolution. If you need any assistance, please contact our support team for assistance through the Kaseya Support Portal. To receive notifications about future maintenance events and service updates, subscribe to the Kaseya Status Page.

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