Ongoing since 04:58 PM UTC, affecting Limited Release and America East and 1 more.
We are aware of a problem where emails sent from Autotask PSA are delayed. The Kaseya Engineering Team has identified the issue and are working on a fix. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Affected components
Update timeline
- identified Nov 02, 2026, 04:58 PM UTC
We are aware of a problem where emails sent from Autotask PSA are delayed. The Kaseya Engineering Team has identified the issue and are working on a fix. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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