DataRobot Outage History

There were 10 DataRobot outages since February 13, 2026 totaling 175h 50m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.datarobot.com

Minor April 10, 2026

Delay in processing actual messages

Detected by Pingoru: Apr 10, 2026, 10:24 AM UTC
Resolved: Apr 10, 2026, 11:01 AM UTC
Duration: 36m

Affected: MLOps

Timeline · 2 updates

monitoring Apr 10, 2026, 10:24 AM UTC

Processing actual messages on JP MTS is delayed due to autoscaling malfunction. Engineering scaled up the deployment to alleviate the issue. Root cause mitigation in progress
resolved Apr 10, 2026, 11:01 AM UTC

Engineering has applied the required infrastructure configuration changes. The service is operating normally and no further user impact is observed. Engineering will continue monitoring cluster health to ensure stability. The incident is now marked as Contained.

Read the full incident report →

Major April 9, 2026

Elevated Errors on Managed AI Cloud

Detected by Pingoru: Apr 09, 2026, 09:56 PM UTC
Resolved: Apr 10, 2026, 01:04 PM UTC
Duration: 15h 7m

Affected: AI AppsNotebooks

Timeline · 4 updates

investigating Apr 09, 2026, 09:56 PM UTC

We're experiencing an elevated level of errors and are currently looking into the issue.
monitoring Apr 09, 2026, 10:56 PM UTC

A fix has been implemented and we are monitoring the results.
monitoring Apr 10, 2026, 11:31 AM UTC

Engineering has applied changes to mitigate the elevated error rates. Services are now operating normally. We are continuing to monitor the system while investigating the cause of the issue.
resolved Apr 10, 2026, 01:04 PM UTC

Engineering has implemented the required fixes to resolve the elevated error rates. Services are now operating normally, and no further user impact has been observed. The team will continue to monitor the system to ensure stability. The incident is now considered contained.

Read the full incident report →

Minor March 30, 2026

Degraded Performance on DataRobot MTS due to Quay outage

Detected by Pingoru: Mar 30, 2026, 08:43 PM UTC
Resolved: Mar 31, 2026, 08:53 AM UTC
Duration: 12h 10m

Affected: WebsiteWebsiteWebsiteAPIAPIAPIPredictionsPredictionsPredictionAutoMLAutoMLAutoMLAI Catalog and Data IngestAI Catalog and Data IngestAI Catalog and Data IngestAI AppsAI AppsAI AppsMLOpsMLOpsMLOpsPipelineGenerative AI LLM PlaygroundNotebooksGenerative AI VDB BuilderGenerative AI LLM PlaygroundNotebooksGenerative AI VDB BuilderGenerative AI LLM PlaygroundGenerative AI VDB Builder

Timeline · 3 updates

identified Mar 30, 2026, 08:43 PM UTC

Our engineering team has found the the Quay outage currently happening is causing degraded performance across the DataRobot platform. Engineering is currently monitoring the situation.
identified Mar 30, 2026, 08:44 PM UTC

We are continuing to work on a fix for this issue.
resolved Mar 31, 2026, 08:53 AM UTC

Quay.io functionality has been restored and DataRobot environments are fully stabilized.

Read the full incident report →

Minor March 13, 2026

Performance Degradation on Managed AI Cloud

Detected by Pingoru: Mar 13, 2026, 05:49 PM UTC
Resolved: Mar 13, 2026, 06:43 PM UTC
Duration: 54m

Affected: API

Timeline · 3 updates

investigating Mar 13, 2026, 05:49 PM UTC

We are experiencing performance degradation on Managed AI Cloud.
monitoring Mar 13, 2026, 06:31 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 13, 2026, 06:43 PM UTC

This incident has been resolved.

Read the full incident report →

Minor March 11, 2026

Intermittent UI disruptions on Managed AI Cloud

Detected by Pingoru: Mar 11, 2026, 08:05 PM UTC
Resolved: Mar 17, 2026, 06:32 PM UTC
Duration: 5d 22h

Affected: WebsiteAPI

Timeline · 4 updates

investigating Mar 11, 2026, 08:05 PM UTC

We are currently investigating this issue.
monitoring Mar 11, 2026, 08:22 PM UTC

A fix has been implemented and we are monitoring the results.
monitoring Mar 17, 2026, 06:31 PM UTC

We are continuing to monitor for any further issues.
resolved Mar 17, 2026, 06:32 PM UTC

This incident has been resolved.

Read the full incident report →

Major March 11, 2026

Network issue related to Kubernetes in US cluster

Detected by Pingoru: Mar 11, 2026, 02:36 PM UTC
Resolved: Mar 11, 2026, 04:41 PM UTC
Duration: 2h 5m

Affected: PredictionsMLOpsPipeline

Timeline · 4 updates

investigating Mar 11, 2026, 02:36 PM UTC

DataRobot is experiencing network issue related to Kubernetes in US Cluster. This will have impact on model deployment and predictions. Engineering is investigating the root cause.
identified Mar 11, 2026, 03:06 PM UTC

Engineering has identified the root cause of the problem and a mitigation is put in place.
monitoring Mar 11, 2026, 03:19 PM UTC

The mitigation implemented by Engineering has improved the network issue. The team is continuing to monitor the environment to ensure full recovery.
resolved Mar 11, 2026, 04:41 PM UTC

The mitigation implemented by Engineering has resolved the Kubernetes network issue, and the incident is now contained.

Read the full incident report →

Minor February 18, 2026

Degraded Performance on the DataRobot MTS due to Quay outage

Detected by Pingoru: Feb 18, 2026, 09:04 PM UTC
Resolved: Feb 18, 2026, 09:19 PM UTC
Duration: 15m

Timeline · 2 updates

investigating Feb 18, 2026, 09:04 PM UTC

Our engineering team has found the the Quay outage currently happening is causing degraded performance across the DataRobot platform.
resolved Feb 18, 2026, 09:19 PM UTC

This incident is now resolved.

Read the full incident report →

Major February 17, 2026

LLM blueprints deployments cannot be created

Detected by Pingoru: Feb 17, 2026, 03:48 PM UTC
Resolved: Feb 17, 2026, 03:55 PM UTC
Duration: 7m

Affected: Generative AI LLM Playground

Timeline · 2 updates

identified Feb 17, 2026, 03:48 PM UTC

LLM blueprints deployments can not be created in JP MTS environment. Engineering is rolling back JP cluster to previous version to mitigate the issue.
resolved Feb 17, 2026, 03:55 PM UTC

Rollback of the JP cluster to the previous version is complete and the problem has been mitigated.

Read the full incident report →

Minor February 16, 2026

Agent Application Template Impacted After Moderations Library Upgrade.

Detected by Pingoru: Feb 16, 2026, 11:35 AM UTC
Resolved: Feb 16, 2026, 12:49 PM UTC
Duration: 1h 13m

Affected: AI AppsAI AppsAI Apps

Timeline · 2 updates

identified Feb 16, 2026, 11:35 AM UTC

Agent application template is affected with the recent moderations library upgrade, fix is identified and mitigation is in progress.
resolved Feb 16, 2026, 12:49 PM UTC

New version of Agentic application template is released, the issue is resolved

Read the full incident report →

Minor February 13, 2026

Degraded Performance on the DataRobot US MTS

Detected by Pingoru: Feb 13, 2026, 08:39 PM UTC
Resolved: Feb 13, 2026, 09:31 PM UTC
Duration: 52m

Affected: APIAI Catalog and Data Ingest

Timeline · 2 updates

investigating Feb 13, 2026, 08:39 PM UTC

We are observing issues on DataRobot US MTS environment. Users may experience degraded performance using APIs and data ingest services. The engineering team is currently investigating the root cause.
resolved Feb 13, 2026, 09:31 PM UTC

The incident has now been resolved. All services are now operational.

Read the full incident report →

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