DataRobot incident

Problem connecting to DataRobot due to client browser caching

Critical Resolved View vendor source →

DataRobot experienced a critical incident on January 8, 2026 affecting Website and Website and 1 more component, lasting 13d 20h. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2026, 06:15 PM UTC
Resolved
Jan 22, 2026, 02:19 PM UTC
Duration
13d 20h
Detected by Pingoru
Jan 08, 2026, 06:15 PM UTC

Affected components

WebsiteWebsiteWebsite

Update timeline

  1. monitoring Jan 08, 2026, 06:15 PM UTC

    Some customers have reported issue connecting to DataRobot. Please do a hard refresh of your browser by clearing the cache and this should fix the problem. As always let us know if it continue to have issue connecting to DataRobot after clearing the cache.

  2. monitoring Jan 08, 2026, 06:16 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Jan 22, 2026, 02:19 PM UTC

    This incident has been resolved.