DataRobot incident

Elevated Errors on Managed AI Cloud

Major Resolved View vendor source →
Started
Apr 09, 2026, 09:56 PM UTC
Resolved
Apr 10, 2026, 01:04 PM UTC
Duration
15h 7m
Detected by Pingoru
Apr 09, 2026, 09:56 PM UTC

Affected components

AI AppsNotebooks

Update timeline

  1. investigating Apr 09, 2026, 09:56 PM UTC

    We're experiencing an elevated level of errors and are currently looking into the issue.

  2. monitoring Apr 09, 2026, 10:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 10, 2026, 11:31 AM UTC

    Engineering has applied changes to mitigate the elevated error rates. Services are now operating normally. We are continuing to monitor the system while investigating the cause of the issue.

  4. resolved Apr 10, 2026, 01:04 PM UTC

    Engineering has implemented the required fixes to resolve the elevated error rates. Services are now operating normally, and no further user impact has been observed. The team will continue to monitor the system to ensure stability. The incident is now considered contained.

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