DataRobot experienced a major incident on April 9, 2026 affecting AI Apps and Notebooks, lasting 15h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 09, 2026, 09:56 PM UTC
We're experiencing an elevated level of errors and are currently looking into the issue.
- monitoring Apr 09, 2026, 10:56 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 10, 2026, 11:31 AM UTC
Engineering has applied changes to mitigate the elevated error rates. Services are now operating normally. We are continuing to monitor the system while investigating the cause of the issue.
- resolved Apr 10, 2026, 01:04 PM UTC
Engineering has implemented the required fixes to resolve the elevated error rates. Services are now operating normally, and no further user impact has been observed. The team will continue to monitor the system to ensure stability. The incident is now considered contained.