DataRobot experienced a minor incident on November 4, 2025 affecting AI Catalog and Data Ingest and AI Catalog and Data Ingest and 1 more component, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
AI Catalog and Data IngestAI Catalog and Data IngestAI Catalog and Data Ingest
Update timeline
- investigating Nov 04, 2025, 01:57 PM UTC
Users in MTS Production are not able to create new Data Connections, the process times out and Data Connection cannot be saved. The issue was reported for Snowflake connection, however other connections may be affected too. The Engineering team is actively investigating the issue.
- resolved Nov 04, 2025, 02:32 PM UTC
The Engineering team has successfully resolved the connection and processing timeouts affecting data operations in MTS Production. Services are now running stable.