DataRobot incident

Issue With DockerHub Services Impacting MTS & STS DataRobot Clusters.

Minor Resolved View vendor source →

DataRobot experienced a minor incident on September 25, 2025 affecting API and API and 1 more component, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2025, 01:19 AM UTC
Resolved
Sep 25, 2025, 01:56 AM UTC
Duration
37m
Detected by Pingoru
Sep 25, 2025, 01:19 AM UTC

Affected components

APIAPIAPIAPIPredictionsPredictionsPredictionAI AppsAI AppsAI Apps

Update timeline

  1. identified Sep 25, 2025, 01:19 AM UTC

    At 23:09 UTC / 4:09 PM PST, an unexpected outage from DockerHub triggered internal alerts. The engineering team is currently assessing potential impact across environments. We will share further details and mitigation steps as soon as our investigation progresses.

  2. monitoring Sep 25, 2025, 01:35 AM UTC

    As of 01:09 UTC (Sept 25)/ 06:09 PM PST, systems have started recovering from the DockerHub outage. DataRobot internal services are back to normal. The engineering team will continue to monitor closely.

  3. resolved Sep 25, 2025, 01:56 AM UTC

    Issue is resolved and DataRobot MTS & STS services are back to normal.