DataRobot incident

UI Issue Affecting Model Visibility and Project Management

Minor Resolved View vendor source →

DataRobot experienced a minor incident on October 1, 2025, lasting 8h 24m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2025, 09:40 AM UTC
Resolved
Oct 01, 2025, 06:04 PM UTC
Duration
8h 24m
Detected by Pingoru
Oct 01, 2025, 09:40 AM UTC

Update timeline

  1. monitoring Oct 01, 2025, 06:04 PM UTC

    Oct 1, 18:04 UTC Resolved - Engineering team has applied the fix to address UI issue affecting Model Visibility and Project Management. This problem has now been resolved. Oct 1, 14:58 UTC Update - The Engineering team has released and validated the fix on EU AI Cloud. Deployment to US AI Cloud is in progress. Oct 1, 13:14 UTC Update - The Engineering team has released and validated the fix on JP AI Cloud. Deployment to EU and US AI Clouds is in progress. Oct 1, 09:40 UTC Identified - We’ve identified an issue causing limited access to Projects in Classic UI for customers with GenAI Builder seat license assigned. The Engineering team is working on a fix.