DAT Freight & Analytics Outage History

Identified: We are currently experiencing technical difficulties with the Multi-Shipments feature on the DAT One web platform for brokers being unable to create multi-shipments at this time. Current Action: The engineering team is fully engaged and working on a fix. Next Update: We will post our next status update as new information becomes available. Thank you for your patience while we work to restore full functionality.

We are continuing to investigate this issue.

We are currently experiencing a technical issue where integration is unable to import watchlists for carriers as well as being unable to update carrier insurance. Current Action: Our engineering team has been engaged and is actively working on a resolution. We sincerely apologize for the inconvenience and confusion this may cause. We will provide another update as soon as more information is available or a fix is deployed.

We are currently aware of a service disruption impacting users accessing the carrier load board and our teams are actively investigating the issue. Rest assured that our technical teams are working to identify the root cause and restore normal service as quickly as possible. Please Note: • This only affects carrier access to the load board.. • Tracking and app usage are not affected.. At this time, we do not have an estimated resolution time, but we will continue to provide updates as more information becomes available. We appreciate your patience and understanding while we work through this issue. If you have any additional questions or need assistance, please don't hesitate to reach out.

We are currently investigating a technical issue causing CarrierWatch to send incorrect automated emails that flag some carriers as having inactive authority. Customers may receive alerts stating a carrier's authority is inactive when that status is inaccurate. Our engineering team is actively working on a resolution. We sincerely apologize for the inconvenience and confusion this may cause. We will provide another update as soon as more information is available or a fix has been deployed.

We are aware of an issue affecting Ratecast forecast projections on select lanes. Our team is actively investigating and working toward a full resolution. We will provide updates as our investigation progresses. We apologize for any inconvenience this may cause.

We are currently investigating reports of intermittent errors and accessibility issues affecting some DAT One users. Our team is actively working to identify the cause and restore full service. We will continue to provide updates as our investigation progresses. We apologize for the inconvenience.

We are currently experiencing an unexpected interruption of some DAT services. Engineers are working to restore service as soon as possible. We appreciate your business and sincerely apologize for the inconvenience.

Posting via TMS is currently unavailable. Connectivity to CarrierWatch is impacted, and API rate calls are also affected. Some customers may be unable to post trucks or loads via their TMS or access CarrierWatch. We are actively working to resolve the issue and will provide an update as soon as possible. We apologize for the inconvenience and appreciate your patience.

We are currently experiencing a service disruption affecting TMS postings and CarrierWatch logins. Some customers may be unable to post trucks or loads via their TMS. We apologize for the inconvenience and are actively working to resolve the issue. We will provide an update as soon as possible. Thank you for your patience.

We are currently experiencing a service disruption affecting editing and positing shipments via DAT One web and TMS postings. Some customers may be unable to post loads via DAT One web and their TMS. We apologize for the inconvenience and are actively working to resolve the issue. We will provide an update as soon as possible. Please follow status.dat.com for updates.

We are currently investigating an issue where RateView is not showing rates. Some customers may see missing or unavailable pricing in RateView, CarrierWatch, and rate displays within DAT One. Our engineering teams are working to restore normal rate visibility as quickly as possible. We will provide another update as soon as we have more information

Some users are unable to connect to Keypoint Anywhere. We are currently working on the issue.

Teams are currently investigating the issue and an update will be sent as soon more information is available.

Teams are undergoing an emergency maintenance and full service will be restored as soon as possible.

Access to the Keypoint machines is currently unavailable. Our engineering team is actively working to resolve the issue and restore service as quickly as possible. We apologize for any inconvenience this may cause and appreciate your continued patience. Next update: We will provide an update at 9:00 AM PST / 12:00 PM EST.

Access to the Keypoint machines is currently unavailable. Our engineering team is actively working to resolve the issue and restore service as quickly as possible. We are still working on it and will provide an update as soon as possible. We apologize for any inconvenience this may cause and appreciate your continued patience. Next update: We will provide another update in 2 hours.

We are currently experiencing a temporary service interruption affecting DAT and Trucker Tools. This outage is due to an issue with a third-party partner, Cloudflare. We are in constant communication with them and they are actively working to resolve the underlying problem as quickly as possible. Users may experience inability to log in, errors during payment processing, or pages not loading. Our teams are monitoring the situation closely. We apologize for any inconvenience this unexpected service disruption may cause and appreciate your patience as we work to restore full functionality.

Due to CloudFare's outage, we are still currently experiencing a temporary service interruption that is affecting Trucker Tools. We apologize for any inconvenience this unexpected service disruption may cause and appreciate your patience

We are currently investigating an issue impacting posting loads via ftp service. Newly posted loads may not appear, our teams are actively investigating. We will provide our next update as soon as possible. We apologise for the disruption and appreciate your patience while we work to restore normal service. Thank you for your patience

We are currently experiencing latency in shipment processing, resulting in some shipments being delayed or stuck. Our engineering team is actively investigating the traffic spike. We will provide further updates as they become available.

Teams are actively investigating and are also preparing a fix. Once deployed, we will monitor to check if the issue has mitigated. Thank you for your continued patience.

Teams continue to monitor while they implement a fix. New updates will be provided as soon as they become available.

We are currently investigating an issue where deleted loads continue to appear on the Load Board and search pages. This is impacting compliance and operational visibility, with potential implications for fraudulent load detection. Our teams are actively working to resolve the problem as quickly as possible.

We are continuing to investigate this issue.

We are currently investigating an issue impacting new load search results. Newly posted loads may be delayed or not appear, and existing results may look stale. Our teams are actively investigating, and based on initial analysis, this may be related to a recent AWS outage. We will provide our next update as soon as possible. We apologize for the disruption and appreciate your patience while we work to restore normal service. Thank you for your patience

Customers are experiencing intermittent issues with posting and searching for loads and trucks. Engineering teams are actively working on the issue

We are currently experiencing an issue where some customers are unable to receive multi-factor authentication (MFA) codes via text message. This is due to a problem with our SMS provider, which is causing delays and failures in code delivery. Our team is actively working with the provider to resolve the issue and will share updates as they become available. In the meantime, we recommend using an alternative authentication method (such as email or an authenticator app, if available) to access your account. We apologize for the inconvenience and appreciate your patience while we work to restore normal service.

The TriHaul service is currently down, preventing users with TriHaul subscriptions from accessing its additional features while still allowing searches for regular loads. We are currently investigating this issue.