DAT Freight & Analytics incident

CarrierWatch is incorrectly flagging some carriers as having inactive authority

Minor Ongoing View vendor source →

DAT Freight & Analytics is currently experiencing a minor incident affecting CarrierWatch, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 23, 2026, 03:06 PM UTC
Resolved
Ongoing
Duration
● 2h 22m
Detected by Pingoru
Jun 23, 2026, 03:06 PM UTC

Affected components

CarrierWatch

Update timeline

  1. investigating Jun 23, 2026, 03:06 PM UTC

    We are currently investigating a technical issue causing CarrierWatch to send incorrect automated emails that flag some carriers as having inactive authority. Customers may receive alerts stating a carrier's authority is inactive when that status is inaccurate. Our engineering team is actively working on a resolution. We sincerely apologize for the inconvenience and confusion this may cause. We will provide another update as soon as more information is available or a fix has been deployed.

  2. identified Jun 23, 2026, 04:31 PM UTC

    We have identified an issue where Carrierwatch was sending incorrect automated emails that flag some carriers as having inactive authority. Our engineering teams have identified the issue and disabled those alert e-mails. Some previously sent messages may still be queued on customer e-mail systems. We sincerely apologize for the inconvenience and confusion this may have caused.