DAT Freight & Analytics incident

New Load Search Results Delayed or Missing

Major Resolved View vendor source →

DAT Freight & Analytics experienced a major incident on October 20, 2025 affecting DAT One Web, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 11:34 AM UTC
Resolved
Oct 21, 2025, 04:40 PM UTC
Duration
1d 5h
Detected by Pingoru
Oct 20, 2025, 11:34 AM UTC

Affected components

DAT One Web

Update timeline

  1. investigating Oct 20, 2025, 11:34 AM UTC

    We are currently investigating an issue impacting new load search results. Newly posted loads may be delayed or not appear, and existing results may look stale. Our teams are actively investigating, and based on initial analysis, this may be related to a recent AWS outage. We will provide our next update as soon as possible. We apologize for the disruption and appreciate your patience while we work to restore normal service. Thank you for your patience

  2. monitoring Oct 20, 2025, 12:34 PM UTC

    We have implemented a fix, and the service is operating as expected. We are actively monitoring to ensure stability and full recovery. Our initial analysis indicated this may have been related to a recent provider outage. We apologize for the service disruption and appreciate your patience. Thank you for your understanding.

  3. monitoring Oct 21, 2025, 03:59 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 21, 2025, 04:40 PM UTC

    This incident has been resolved.