DAT Freight & Analytics incident
RateView and Related Services – Rates Currently Unavailable
DAT Freight & Analytics experienced a major incident on March 13, 2026 affecting RateView and CarrierWatch, lasting 5h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 13, 2026, 01:00 PM UTC
We are currently investigating an issue where RateView is not showing rates. Some customers may see missing or unavailable pricing in RateView, CarrierWatch, and rate displays within DAT One. Our engineering teams are working to restore normal rate visibility as quickly as possible. We will provide another update as soon as we have more information
- monitoring Mar 13, 2026, 02:56 PM UTC
We recently experienced an issue where some customers saw missing or unavailable pricing in RateView, CarrierWatch, and rate displays within DAT One. Services have been restored and pricing information should now be available again. Our teams are closely monitoring the systems to ensure they remain stable. If you continue to experience issues, please contact DAT Support
- monitoring Mar 13, 2026, 03:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 13, 2026, 06:52 PM UTC
This incident has been resolved.