DAT Freight & Analytics incident

Shipment Service high Latency

Minor Resolved View vendor source →

DAT Freight & Analytics experienced a minor incident on October 21, 2025 affecting DAT One Web, lasting 2d 2h. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 04:01 PM UTC
Resolved
Oct 23, 2025, 06:17 PM UTC
Duration
2d 2h
Detected by Pingoru
Oct 21, 2025, 04:01 PM UTC

Affected components

DAT One Web

Update timeline

  1. investigating Oct 21, 2025, 04:01 PM UTC

    We are currently experiencing latency in shipment processing, resulting in some shipments being delayed or stuck. Our engineering team is actively investigating the traffic spike. We will provide further updates as they become available.

  2. investigating Oct 21, 2025, 05:07 PM UTC

    Teams are actively investigating and are also preparing a fix. Once deployed, we will monitor to check if the issue has mitigated. Thank you for your continued patience.

  3. investigating Oct 21, 2025, 06:35 PM UTC

    Teams continue to monitor while they implement a fix. New updates will be provided as soon as they become available.

  4. monitoring Oct 21, 2025, 08:23 PM UTC

    The fix is now in place and the issue has been mitigated. Teams will monitor it's effectiveness throughout the week

  5. resolved Oct 23, 2025, 06:17 PM UTC

    This incident has been resolved.