D-ID Outage History

D-ID is up right now

There were 4 D-ID outages since February 3, 2026. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.d-id.com

Minor April 30, 2026

Partial Outage Expressive Agents

Detected by Pingoru
Apr 30, 2026, 10:42 AM UTC
Resolved
Apr 30, 2026, 10:42 AM UTC
Duration
—
Affected: Agents API
Timeline · 2 updates
  1. investigating Apr 26, 2026, 03:00 PM UTC

    Status: Investigating We are currently investigating an issue affecting expressive agents, where some agents fail to respond to user messages or speech and do not say their greeting. Affected components Agents API (Partial outage)

  2. resolved Apr 30, 2026, 10:42 AM UTC

    Status: Resolved The issue affecting Expressive agents has been resolved. Affected components Agents API (Operational)

Read the full incident report →

Minor April 21, 2026

Partial outage on Clips API

Detected by Pingoru
Apr 21, 2026, 03:21 PM UTC
Resolved
Apr 21, 2026, 03:21 PM UTC
Duration
—
Affected: Avatars APIStudio WebappTranslations APIAgents APIVideos API
Timeline · 2 updates
  1. investigating Apr 20, 2026, 08:00 PM UTC

    Status: Investigating The issue affecting clips creation has been resolved. Systems are operating normally. We appreciate your patience and apologize for any inconvenience caused. Affected components Avatars API (Operational) Translations API (Operational) Videos API (Partial outage) Agents API (Operational) Studio Webapp (Operational)

  2. resolved Apr 21, 2026, 03:21 PM UTC

    Status: Resolved The issue affecting affecting clips creation has been resolved. Systems are operating normally. We appreciate your patience and apologize for any inconvenience caused. Affected components Translations API (Operational) Videos API (Operational) Agents API (Operational) Studio Webapp (Operational) Avatars API (Operational)

Read the full incident report →

Minor April 5, 2026

Partial outage in Agents V3 streamers

Detected by Pingoru
Apr 05, 2026, 12:44 PM UTC
Resolved
Apr 05, 2026, 12:44 PM UTC
Duration
—
Affected: Agents API
Timeline · 3 updates
  1. investigating Mar 30, 2026, 10:47 AM UTC

    Status: Investigating We are currently investigating reports of an issue affecting v3 (clips agents) Affected components Agents API (Partial outage)

  2. resolved Mar 30, 2026, 12:43 PM UTC

    Status: Resolved The issue affecting clips v2 streamer has been resolved. Systems are operating normally. Affected components Agents API (Operational)

  3. resolved Apr 05, 2026, 12:44 PM UTC

    Status: Resolved The issue affecting [***brief description of the service or functionality***] has been resolved. Systems are operating normally. We appreciate your patience and apologize for any inconvenience caused. Affected components Agents API (Operational)

Read the full incident report →

Minor February 3, 2026

Provider Outage: Azure cloud service management issues

Detected by Pingoru
Feb 03, 2026, 08:57 AM UTC
Resolved
Feb 03, 2026, 08:57 AM UTC
Duration
—
Affected: Avatars APIStudio WebappTranslations APIAgents APIVideos API
Timeline · 5 updates
  1. investigating Feb 02, 2026, 08:30 PM UTC

    Status: Investigating We are currently investigating reports of an issue affecting processing performance. Our team is working to identify the root cause while scaling alternative resources to compensate. We will provide an update as soon as more information is available. Affected components Videos API (Full outage) Agents API (Degraded performance) Studio Webapp (Degraded performance) Translations API (Degraded performance)

  2. identified Feb 02, 2026, 08:32 PM UTC

    Status: Identified We have identified the root cause of the issue affecting cloud processing servers. A fix is being implemented. We will continue to provide updates as we make progress. Affected components Videos API (Degraded performance) Agents API (Degraded performance) Studio Webapp (Degraded performance) Translations API (Degraded performance)

  3. identified Feb 02, 2026, 09:34 PM UTC

    Status: Identified We have identified the root cause of the issue to be a widespread event affecting our Azure US cluster. We will continue to provide updates as we make progress. The service is back to normal operation, creation of new agents and avatars is currently still unavailable Azure status page: https://azure.status.microsoft/en-us/status Affected components Videos API (Operational) Agents API (Degraded performance) Studio Webapp (Degraded performance) Avatars API (Partial outage) Translations API (Operational)

  4. monitoring Feb 03, 2026, 07:35 AM UTC

    Status: Monitoring Azure has reported a fix has been implemented and we are currently monitoring the results to ensure full recovery. We will confirm once the issue is fully resolved. Affected components Videos API (Operational) Agents API (Operational) Studio Webapp (Operational) Avatars API (Operational) Translations API (Operational)

  5. resolved Feb 03, 2026, 08:57 AM UTC

    Status: Resolved The issue has fully resolved Azure incident ID: FNJ8-VQZ See more: https://azure.status.microsoft/en-us/status/history/ Affected components Videos API (Operational) Agents API (Operational) Studio Webapp (Operational) Avatars API (Operational) Translations API (Operational)

Read the full incident report →

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