D-ID experienced a minor incident on April 30, 2026 affecting Agents API, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Agents API
Update timeline
- investigating Apr 26, 2026, 03:00 PM UTC
Status: Investigating We are currently investigating an issue affecting expressive agents, where some agents fail to respond to user messages or speech and do not say their greeting. Affected components Agents API (Partial outage)
- resolved Apr 30, 2026, 10:42 AM UTC
Status: Resolved The issue affecting Expressive agents has been resolved. Affected components Agents API (Operational)