D-ID incident

Partial outage in Agents V3 streamers

Minor Resolved View vendor source →

D-ID experienced a minor incident on April 5, 2026 affecting Agents API, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2026, 12:44 PM UTC
Resolved
Apr 05, 2026, 12:44 PM UTC
Duration
Detected by Pingoru
Apr 05, 2026, 12:44 PM UTC

Affected components

Agents API

Update timeline

  1. investigating Mar 30, 2026, 10:47 AM UTC

    Status: Investigating We are currently investigating reports of an issue affecting v3 (clips agents) Affected components Agents API (Partial outage)

  2. resolved Mar 30, 2026, 12:43 PM UTC

    Status: Resolved The issue affecting clips v2 streamer has been resolved. Systems are operating normally. Affected components Agents API (Operational)

  3. resolved Apr 05, 2026, 12:44 PM UTC

    Status: Resolved The issue affecting [***brief description of the service or functionality***] has been resolved. Systems are operating normally. We appreciate your patience and apologize for any inconvenience caused. Affected components Agents API (Operational)