D-ID experienced a minor incident on August 30, 2026 affecting Agents API, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Agents API
Update timeline
- investigating Aug 30, 2026, 04:50 PM UTC
Status: Investigating We are investigating elevated error rates when creating V3 (Clips) streaming sessions; some session creations may fail or time out. Affected components Agents API (Degraded performance)
- investigating Aug 30, 2026, 06:00 PM UTC
Status: Investigating Error rates are decreasing, we are monitoring recovery. Affected components Agents API (Degraded performance)
- resolved Aug 30, 2026, 06:25 PM UTC
Status: Resolved V3 (Clips) streaming is fully restored and operating normally. Affected components Agents API (Operational)