D-ID incident

Specific avatar sessions failing

Minor Resolved View vendor source →

D-ID experienced a minor incident on June 8, 2026 affecting Agents API, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2026, 05:03 PM UTC
Resolved
Jun 08, 2026, 05:03 PM UTC
Duration
Detected by Pingoru
Jun 08, 2026, 05:03 PM UTC

Affected components

Agents API

Update timeline

  1. investigating Jun 08, 2026, 03:14 PM UTC

    Status: Investigating We are currently investigating reports of an issue affecting Agent sessions. Our team is working to identify the root cause. We will provide an update as soon as more information is available. Affected components Agents API (Degraded performance)

  2. resolved Jun 08, 2026, 05:03 PM UTC

    Status: Resolved We are currently investigating reports of an issue affecting Agent sessions. Our team is working to identify the root cause. We will provide an update as soon as more information is available. Affected components Agents API (Operational)