D-ID incident

Agent audio not playing for Fluent Clip presenters

Minor Resolved View vendor source →

D-ID experienced a minor incident on August 9, 2026 affecting Agents API, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 09, 2026, 10:47 AM UTC
Resolved
Aug 09, 2026, 10:47 AM UTC
Duration
—
Detected by Pingoru
Aug 09, 2026, 10:47 AM UTC

Affected components

Agents API

Update timeline

  1. investigating Aug 09, 2026, 10:44 AM UTC

    Status: Investigating We are currently investigating reports of an issue affecting specific clip presenters, where agent audio is not playing. Affected components Agents API (Degraded performance)

  2. resolved Aug 09, 2026, 10:47 AM UTC

    Status: Resolved The issue affecting specific clip agent presenters has been resolved. Affected components Agents API (Operational)