D-ID experienced a minor incident on August 30, 2026 affecting Agents API, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 30, 2026, 05:10 PM UTC
Status: Investigating We are currently investigating reports of an issue affecting stream session creation for V2 (Talks) agents. Our team is working to identify the root cause. We will provide an update as soon as more information is available. Affected components Agents API (Full outage)
- investigating Aug 30, 2026, 06:45 PM UTC
Status: Investigating V2 (Talks) stream creation is recovering, new sessions are being created successfully again; we are monitoring while remaining capacity comes back online and some requests may still fail intermittently Affected components Agents API (Operational)
- investigating Aug 30, 2026, 06:45 PM UTC
Status: Investigating V2 (Talks) stream creation is recovering and new sessions are being created successfully, some requests may still fail intermittently while we monitor. Affected components Agents API (Degraded performance)
- investigating Aug 30, 2026, 07:30 PM UTC
Status: Investigating V2 (Talks) streaming is fully restored and operating normally. Affected components Agents API (Operational)
- resolved Aug 30, 2026, 07:30 PM UTC
Status: Resolved V2 (Talks) streaming is fully restored and operating normally. Affected components Agents API (Operational)