D-ID incident

Partial outage on Clips API

Minor Resolved View vendor source →
Started
Apr 21, 2026, 03:21 PM UTC
Resolved
Apr 21, 2026, 03:21 PM UTC
Duration
—
Detected by Pingoru
Apr 21, 2026, 03:21 PM UTC

Affected components

Avatars APIStudio WebappTranslations APIAgents APIVideos API

Update timeline

  1. investigating Apr 20, 2026, 08:00 PM UTC

    Status: Investigating The issue affecting clips creation has been resolved. Systems are operating normally. We appreciate your patience and apologize for any inconvenience caused. Affected components Avatars API (Operational) Translations API (Operational) Videos API (Partial outage) Agents API (Operational) Studio Webapp (Operational)

  2. resolved Apr 21, 2026, 03:21 PM UTC

    Status: Resolved The issue affecting affecting clips creation has been resolved. Systems are operating normally. We appreciate your patience and apologize for any inconvenience caused. Affected components Translations API (Operational) Videos API (Operational) Agents API (Operational) Studio Webapp (Operational) Avatars API (Operational)

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