D-ID experienced a minor incident on April 21, 2026 affecting Avatars API and Studio Webapp and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 20, 2026, 08:00 PM UTC
Status: Investigating The issue affecting clips creation has been resolved. Systems are operating normally. We appreciate your patience and apologize for any inconvenience caused. Affected components Avatars API (Operational) Translations API (Operational) Videos API (Partial outage) Agents API (Operational) Studio Webapp (Operational)
- resolved Apr 21, 2026, 03:21 PM UTC
Status: Resolved The issue affecting affecting clips creation has been resolved. Systems are operating normally. We appreciate your patience and apologize for any inconvenience caused. Affected components Translations API (Operational) Videos API (Operational) Agents API (Operational) Studio Webapp (Operational) Avatars API (Operational)