Cytracom incident

ControlOne API + Management portal increased load times.

Minor Resolved View vendor source →
Started
Apr 23, 2026, 12:36 PM UTC
Resolved
Apr 23, 2026, 03:44 PM UTC
Duration
3h 8m
Detected by Pingoru
Apr 23, 2026, 12:36 PM UTC

Affected components

ControlOne Management Portal

Update timeline

  1. investigating Apr 23, 2026, 12:36 PM UTC

    We are investigating an issue that is causing ControlOne's Management portal and device management API to respond to requests more slowly than usual. The management portal may appear unresponsive, and ControlOne Agents attempting to connect may experience difficulties connecting.

  2. identified Apr 23, 2026, 12:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 23, 2026, 12:54 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Apr 23, 2026, 02:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 23, 2026, 03:44 PM UTC

    This incident has been resolved.

Looking to track Cytracom downtime and outages?

Pingoru polls Cytracom's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Cytracom reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Cytracom alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Cytracom for free

5 free monitors · No credit card required