Cytracom incident
ControlOne partial service degradation in the US-SouthEast (ATL) Region
Major Vendor's status page →
Resolved after 2 hours 36 minutes, affecting US-SouthEast (ATL) Region, on January 29, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
US-SouthEast (ATL) Region
Update timeline
- investigating Jan 29, 2026, 04:19 PM UTC
We have identified an issue causing a partial service degradation for a subset of customers in the US-SouthEast ControlOne region. ControlOne Bridges may experience intermittent connectivity ControlOne Agents may experience intermittent connectivity or "Retrying" status
- monitoring Jan 29, 2026, 05:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 29, 2026, 06:56 PM UTC
This incident has been resolved.
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