Cytracom incident

UCaaS: Degraded Fax Service

Ongoing since 03:10 PM UTC, affecting Fax Completion.

investigating Oct 28, 2026, 03:10 PM UTC

Our fax provider, Documo, is experiencing SIP-related network issues that may affect some inbound faxes. Their team is investigating, and we will update this page once the issue is resolved. Outbound faxes and fax management are expected to continue functioning normally.

Started
Oct 28, 2026, 03:10 PM UTC
Resolved
Ongoing
Duration
● 11m
Detected by Pingoru
Oct 28, 2026, 03:10 PM UTC

Affected components

Fax Completion

Update timeline

  1. investigating Oct 28, 2026, 03:10 PM UTC

    Our fax provider, Documo, is experiencing SIP-related network issues that may affect some inbound faxes. Their team is investigating, and we will update this page once the issue is resolved. Outbound faxes and fax management are expected to continue functioning normally.

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