Cumulocity Outage History

There were 4 Cumulocity outages since February 16, 2026 totaling 244h 59m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.cumulocity.com

Notice March 27, 2026

DataHub Issue | cumulocity.com

Detected by Pingoru: Mar 27, 2026, 02:38 AM UTC
Resolved: Mar 27, 2026, 04:51 AM UTC
Duration: 2h 13m

Affected: cumulocity.com API Servicescumulocity.com MQTT Servicescumulocity.com LWM2M Service

Timeline · 4 updates

investigating Mar 27, 2026, 02:38 AM UTC

We have observed an issue within the DataHub module of the Cumulocity platform on cumulocity.com. You may experience inaccessible Dremio UI, failing offloadings and failing Dremio jobs. We are investigating the root cause and will inform you as soon as we have further information. We apologize for the inconvenience caused.
identified Mar 27, 2026, 03:52 AM UTC

The issue has been identified and a fix is being implemented.
monitoring Mar 27, 2026, 03:56 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 27, 2026, 04:51 AM UTC

This incident has been resolved.

Read the full incident report →

Notice March 6, 2026

Login issues on eu-latest.cumulocity.com

Detected by Pingoru: Mar 06, 2026, 10:34 AM UTC
Resolved: Mar 09, 2026, 09:42 AM UTC
Duration: 2d 23h

Affected: eu-latest.cumulocity.com API Serviceseu-latest.cumulocity.com MQTT Services

Timeline · 4 updates

investigating Mar 06, 2026, 10:34 AM UTC

We are currently investigating an issue where customer reported they have difficulties logging into their tenants. Once we have more information we will update this incident in due course. We apologize for the inconvenience caused by this.
identified Mar 06, 2026, 04:00 PM UTC

The root cause of the issue within the Cumulocity platform on eu-latest.cumulocity.com has been identified. We are currently applying a fix and will inform you as soon as we have further information.
monitoring Mar 06, 2026, 04:25 PM UTC

We have applied a fix for the issue within the Cumulocity platform on eu-latest.cumulocity.com. We are monitoring the system to make sure that the symptoms fully disappear. We will inform you once we have further information.
resolved Mar 09, 2026, 09:42 AM UTC

While monitoring the Cumulocity platform on eu-latest.cumulocity.com, we have not seen any further problematic symptoms and are confident that the applied fix solved the issue. We will inform you should any new issues arise. Target Audience: Tenant Administrators To ensure a seamless login experience, we kindly ask you to review the authentication methods active on your tenant - specifically if you have configured Single Sign-On (SSO) as a login option. Tenants using solely Basic Authentication or OAI-Secure login options are not affected. Please verify the settings for the ‘Preferred login mode’ configurations under Authentication > Login settings: - Basic Authentication - OAI-Secure Recent Cumulocity environment updates introduced optimized configuration structures. This may have unintentionally impacted 'Preferred login mode' configuration under Authentication > Login settings. We apologize for the inconvenience. If you have any questions, please contact our Support team.

Read the full incident report →

Notice February 18, 2026

DataHub Issue | emea.cumulocity.com

Detected by Pingoru: Feb 18, 2026, 08:56 AM UTC
Resolved: Feb 25, 2026, 09:14 AM UTC
Duration: 7d

Affected: emea.cumulocity.com REST APIemea.cumulocity.com MQTT API

Timeline · 2 updates

investigating Feb 18, 2026, 08:56 AM UTC

We have observed an issue within the DataHub module of the Cumulocity platform on emea.cumulocity.com. You may experience failing offloadings and failing Dremio jobs. We are investigating the root cause and will inform you as soon as we have further information. We apologize for the inconvenience caused.
resolved Feb 25, 2026, 09:14 AM UTC

This incident has been resolved.

Read the full incident report →

Major February 17, 2026

Unplanned downtime | cumulocity.com

Detected by Pingoru: Feb 17, 2026, 09:52 AM UTC
Resolved: Feb 17, 2026, 01:12 PM UTC
Duration: 3h 20m

Affected: cumulocity.com API Servicescumulocity.com MQTT Servicescumulocity.com LWM2M Service

Timeline · 3 updates

investigating Feb 17, 2026, 09:52 AM UTC

A routine upgrade resulted in unplanned downtime of cumulocity.com. We are investigating the root cause and will inform you as soon as we have further information. We apologize for the inconvenience caused.
monitoring Feb 17, 2026, 10:01 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Feb 17, 2026, 01:12 PM UTC

This incident has been resolved.

Read the full incident report →

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