Resolved after 2 days 22 hours, affecting cumulocity.com API Services and cumulocity.com MQTT Services, on November 21, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
cumulocity.com API Servicescumulocity.com MQTT Services
Update timeline
- investigating Nov 21, 2025, 04:22 AM UTC
We have observed a performance issue within the Cumulocity platform on Cumulocity.com We are investigating the root cause and will inform you as soon as we have further information. We apologize for the inconvenience caused.
- monitoring Nov 21, 2025, 11:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 24, 2025, 02:46 AM UTC
This incident has been resolved.
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