Resolved after 1 day 4 hours, affecting emea.cumulocity.com REST API, on January 25, 2026.
We have implemented a mitigation and the problems are removed. We are monitoring the situation and will update further.
Affected components
Update timeline
- investigating Jan 25, 2026, 12:40 PM UTC
We are currently investigating some instability with the REST API for the platform. Once we have more details we will update the incident in due course.
- identified Jan 26, 2026, 08:32 AM UTC
The cause of the instability has been identified and we are looking for a way to fix the issue.
- monitoring Jan 26, 2026, 08:45 AM UTC
Currently there is no issue ongoing, anyhow we are monitoring the situation and will keep you up-to-date.
- monitoring Jan 26, 2026, 01:37 PM UTC
We have implemented a mitigation and the problems are removed. We are monitoring the situation and will update further.
- resolved Jan 26, 2026, 04:52 PM UTC
This incident has been resolved.
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