Cumulocity incident
Unexpected Issues During Scheduled Maintenance | emea.cumulocity.com
Cumulocity experienced a critical incident on June 1, 2026 affecting emea.cumulocity.com REST API and emea.cumulocity.com MQTT API, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 01, 2026, 09:48 AM UTC
Please be informed that during a scheduled maintenance window, we encountered an unforeseen issue, which has caused unavailability of emea.cumulocity.com. We are actively investigating and working to resolve the issue with the highest priority. We will provide further updates as soon as more information becomes available or once the issue has been fully resolved. We sincerely apologize for the inconvenience caused and appreciate your patience.
- monitoring Jun 01, 2026, 09:58 AM UTC
We’re pleased to inform you that the issue related to unavailability of emea.cumulocity.com, which occurred during the scheduled maintenance window, has been mitigated. The platform is now fully operational, and we are resuming the planned maintenance activities as scheduled. We will continue to monitor the systems closely to ensure stability. Thank you for your patience and understanding during this incident. We sincerely apologize for any inconvenience it may have caused.
- resolved Jun 01, 2026, 10:11 AM UTC
The Incident on emea.cumulocity.com has been finally resolved. Thank you for your patience and understanding during this incident. We sincerely apologize for any inconvenience it may have caused.