Cumulocity incident

DataHub Issue | eu-latest.cumulocity.com

Notice Resolved View vendor source →

Cumulocity experienced a notice incident on November 14, 2025 affecting eu-latest.cumulocity.com API Services and eu-latest.cumulocity.com MQTT Services, lasting 5h 37m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2025, 08:19 AM UTC
Resolved
Nov 14, 2025, 01:56 PM UTC
Duration
5h 37m
Detected by Pingoru
Nov 14, 2025, 08:19 AM UTC

Affected components

eu-latest.cumulocity.com API Serviceseu-latest.cumulocity.com MQTT Services

Update timeline

  1. investigating Nov 14, 2025, 08:19 AM UTC

    We have observed an issue within the DataHub module of the Cumulocity platform on eu-latest.cumulocity.com. DataHub offloadings and Dremio jobs may take longer than usual to finish, or even fail. We are investigating the root cause and will inform you as soon as we have further information. We apologize for the inconvenience caused.

  2. monitoring Nov 14, 2025, 11:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 14, 2025, 01:56 PM UTC

    This incident has been resolved.