Cumulocity experienced a notice incident on September 4, 2025 affecting emea.cumulocity.com REST API and emea.cumulocity.com MQTT API, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
emea.cumulocity.com REST APIemea.cumulocity.com MQTT API
Update timeline
- resolved Sep 04, 2025, 01:54 PM UTC
While monitoring the Datahub module of the Cumulocity platform on emea.cumulocity.com, we saw some short service interruption between 15:30 and 15:35 CEST (13:30 - 13:35 UTC). We already took all possible mitigation measures and have an open ticket at the 3rd party provider of the respective component. We have not seen any further problematic symptoms and are confident that the the service is back online. We will inform you should any new issues arise. We again apologize for the inconvenience caused.