Crunchtime incident

Vendor Disruption - Sigma

Resolved after 7 hours 10 minutes, affecting Insights, on December 11, 2025.

resolved Dec 11, 2025, 08:10 PM UTC

The issue has been resolved. All services are operational and Insights is fully functional.

Started
Dec 11, 2025, 01:00 PM UTC
Resolved
Dec 11, 2025, 08:10 PM UTC
Duration
7h 10m
Detected by Pingoru
Dec 11, 2025, 01:00 PM UTC

Affected components

Insights

Update timeline

  1. investigating Dec 11, 2025, 01:00 PM UTC

    Sigma is currently experiencing a service disruption impacting PDF exports. We will send an additional update every 2 hours or as soon as Sigma has an update.

  2. investigating Dec 11, 2025, 06:14 PM UTC

    Our teams are actively investigating and coordinating with Sigma to assess additional performance issues. We will continue to provide updates every two hours, or sooner if new information becomes available.

  3. resolved Dec 11, 2025, 08:10 PM UTC

    The issue has been resolved. All services are operational and Insights is fully functional.

Your product runs on more than Crunchtime

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →