Resolved after 16 hours 8 minutes, affecting Ops Execution (formerly Zenput), on October 21, 2026.
This incident has been resolved. Version 26.10.33 of the iOS mobile app, which fixes the single sign-on (SSO) login issue is now available in the App Store. Action Required: Impacted iOS users should update to version 26.10.33 to restore SSO login in the app. If automatic updates are turned off, open the App Store, search for the app, and tap Update . If you still can’t log in after updating, fully close and reopen the app. If the problem continues, please contact our Support team. The Safari workaround is no longer needed once the app is updated. Android and desktop web applications were not affected. Thank you for your patience while we worked on this.
Affected components
Update timeline
- identified Oct 21, 2026, 09:39 PM UTC
Impacted Service: iOS Mobile Application (SSO Authentication) We are currently investigating an issue affecting single sign-on (SSO) authentication for users on our latest iOS mobile application version. Users attempting to log in via SSO on iOS may experience errors or failed login attempts. Android and web users are unaffected. Workaround: Impacted iOS users can temporarily log in and access the application via Safari by navigating to http://ops-execution.crunchtime.com/m . Next Steps: Our team has identified the root cause and submitted a fix for release. The update will be published to the iOS App Store as soon as it passes Apple's review process (expected by tomorrow). We will provide another update once the new iOS build is available for download.
- identified Oct 21, 2026, 10:44 PM UTC
We are continuing to work on a resolution for single sign-on (SSO) login issues affecting users on our latest iOS mobile app. A fix has been built, merged, and submitted to Apple as version 26.10.33 . We are awaiting App Store review to deploy the update (expected tomorrow). Recommended Workaround: Impacted iOS users can reliably access the platform via Safari on their mobile device by navigating to: http://ops-execution.crunchtime.com/ Android and desktop web applications remain fully operational and unaffected. We will publish another update as soon as version 26.10.33 is approved and live in the App Store.
- resolved Oct 22, 2026, 01:47 PM UTC
This incident has been resolved. Version 26.10.33 of the iOS mobile app, which fixes the single sign-on (SSO) login issue is now available in the App Store. Action Required: Impacted iOS users should update to version 26.10.33 to restore SSO login in the app. If automatic updates are turned off, open the App Store, search for the app, and tap Update . If you still can’t log in after updating, fully close and reopen the app. If the problem continues, please contact our Support team. The Safari workaround is no longer needed once the app is updated. Android and desktop web applications were not affected. Thank you for your patience while we worked on this.
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