Crunchtime incident

Ops Execution Service Degradation

Minor Resolved View vendor source →

Crunchtime experienced a minor incident on October 19, 2026 affecting Ops Execution (formerly Zenput), lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2026, 04:04 PM UTC
Resolved
Oct 19, 2026, 04:56 PM UTC
Duration
51m
Detected by Pingoru
Oct 19, 2026, 04:04 PM UTC

Affected components

Ops Execution (formerly Zenput)

Update timeline

  1. investigating Oct 19, 2026, 04:04 PM UTC

    We are experiencing degraded performance on the Ops Execution platform. Our team is currently investigating and will provide further updates as soon as possible.

  2. identified Oct 19, 2026, 04:11 PM UTC

    The cause has been identified and a fix is being implemented. Our team will continue to monitor this issue and provide further updates as soon as possible.

  3. monitoring Oct 19, 2026, 04:33 PM UTC

    A fix has been deployed, and our engineering team is actively monitoring system performance to ensure full recovery. We will post a final update as soon as resolution is confirmed.

  4. resolved Oct 19, 2026, 04:56 PM UTC

    The issue has been fully resolved, and all system services are back to normal performance. We appreciate your patience while our team worked on this.