Crunchtime incident

ConneX Employee Sync currently affected

Major Resolved View vendor source →

Crunchtime experienced a major incident on October 6, 2026 affecting ConneX, lasting 4h 57m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2026, 03:30 PM UTC
Resolved
Oct 06, 2026, 08:27 PM UTC
Duration
4h 57m
Detected by Pingoru
Oct 06, 2026, 03:30 PM UTC

Affected components

ConneX

Update timeline

  1. investigating Oct 06, 2026, 03:30 PM UTC

    ConneX Employee Sync currently affected, not affecting all customers. The issue is currently under investigation.

  2. identified Oct 06, 2026, 04:51 PM UTC

    Update - We are working on a fix to revolve the issue.

  3. monitoring Oct 06, 2026, 04:51 PM UTC

    Update - The issue has been resolved and we are monitoring.

  4. resolved Oct 06, 2026, 08:27 PM UTC

    The incident has been resolved.