Crunchtime incident

Vendor Service Disruption - Snowflake

Resolved after 4 hours 13 minutes, affecting ConneX, on August 3, 2026.

monitoring Aug 03, 2026, 03:51 PM UTC

The fix has been implemented and we are monitoring the results.

Started
Aug 03, 2026, 02:30 PM UTC
Resolved
Aug 03, 2026, 06:43 PM UTC
Duration
4h 13m
Detected by Pingoru
Aug 03, 2026, 02:30 PM UTC

Affected components

ConneX

Update timeline

  1. monitoring Aug 03, 2026, 02:30 PM UTC

    Snowflake is experiencing a service disruption impacting ConneX. We will send an additional update every 2 hours or as soon as our Snowflake has an update.

  2. monitoring Aug 03, 2026, 03:49 PM UTC

    Data flow is running on regular schedule and we are continuing to monitor from the CrunchTime side.

  3. monitoring Aug 03, 2026, 03:51 PM UTC

    The fix has been implemented and we are monitoring the results.

  4. resolved Aug 03, 2026, 06:43 PM UTC

    The incident has been resolved.

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