Cross River Bank Outage History

Cross River Bank is up right now

Cross River Bank had 3 outages in the last 2 years totaling 9h 38m of downtime — averaging 0.1 incidents per month.

There were 3 Cross River Bank outages since July 3, 2025 totaling 9h 38m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://crbpushtocard.statuspage.io

Minor May 29, 2026

Cross River - PushToPay degraded performance

Detected by Pingoru
May 29, 2026, 08:58 AM UTC
Resolved
May 29, 2026, 10:22 AM UTC
Duration
1h 23m
Affected: Card Payments Pull Service
Timeline · 5 updates
  1. investigating May 29, 2026, 08:58 AM UTC

    Our NOC team has identified a possible degradation of performance. This is currently under investigation. Customers may experience some performance and availability issues. For more information please contact [email protected]

  2. identified May 29, 2026, 09:24 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 29, 2026, 09:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 29, 2026, 10:19 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 29, 2026, 10:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 20, 2025

Cross River - degraded performance on third-party cloud provider

Detected by Pingoru
Oct 20, 2025, 06:21 PM UTC
Resolved
Oct 21, 2025, 02:36 AM UTC
Duration
8h 14m
Affected: Card Payments Authorization ServiceCard Payments Push ServiceCard Payments Pull Service
Timeline · 2 updates
  1. monitoring Oct 20, 2025, 06:21 PM UTC

    There is an ongoing issue related to our third-party cloud provider. At this time, Payment Services remain unaffected; however, we are closely monitoring the situation. We will provide updates should there be any changes. For more information, please contact: [email protected]

  2. resolved Oct 21, 2025, 02:36 AM UTC

    This incident has been resolved.

Read the full incident report →