Cross River Bank incident
Cross River - degraded performance on third-party cloud provider
Resolved after 8 hours 14 minutes, affecting Card Payments Authorization Service and Card Payments Push Service and 1 more, on October 20, 2025.
There is an ongoing issue related to our third-party cloud provider. At this time, Payment Services remain unaffected; however, we are closely monitoring the situation. We will provide updates should there be any changes. For more information, please contact: [email protected]
Affected components
Update timeline
- monitoring Oct 20, 2025, 06:21 PM UTC
There is an ongoing issue related to our third-party cloud provider. At this time, Payment Services remain unaffected; however, we are closely monitoring the situation. We will provide updates should there be any changes. For more information, please contact: [email protected]
- resolved Oct 21, 2025, 02:36 AM UTC
This incident has been resolved.
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